It is premium jewelry grade silver containing 92.5% pure silver and 7.5% copper for strength, as pure silver is too soft for durable jewelry.
Yes, all of our jewelry is stamped with the "925" hallmark to guarantee its authenticity and purity.
Yes, our 92.5 silver is durable and hypoallergenic, making it completely safe and perfect for everyday wear.
Yes, we offer bespoke customization and personal engraving services on selected categories - please check with us to start your custom design.
Keep your jewelry dry, store it in an airtight container when not in use, and clean it gently using a soft microfiber cloth or a dedicated silver polishing cloth.
Yes, we offer fully insured delivery across Australia, with free standard shipping automatically applied to all orders above $150.
Yes, we ship worldwide; international shipping times and premium courier rates are calculated dynamically at checkout.
We securely accept all major credit/debit cards, Net Banking, and PayID at checkout.
We offer a 7 day refund window for all unworn items in their original packaging, excluding custom-made, engraved, or final sale pieces.
You can reach-out to customer care by email ID on dgfinesilver@gmail.com or you can contact us on +61-434368242 Monday through Friday.
We advise against it; fresh water won't hurt silver, but pool chlorine, saltwater, and harsh soaps can accelerate tarnishing and dull the gemstones.
Clean everyday jewelry every 1 to 2 weeks with warm, soapy water, and wipe occasional pieces with a soft cloth after each wear.
Because we process and dispatch orders within 3–5 business days, any changes to items or shipping addresses must be requested via email within 2 hours of purchase.
Yes, we offer complimentary professional cleaning and polishing services within your warranty period, and for a nominal fee thereafter.
Silver tarnishes because it naturally reacts with sulfur in the air, creating a thin layer of silver sulfide that turns the metal dark.
Soak your jewelry for 5 minutes in a bowl lined with aluminum foil, filled with hot water and a tablespoon of baking soda, then rinse and dry.
Wipe it down with a soft cloth after wearing it, store it in an airtight bag, and keep it away from water, perfumes, and harsh chemicals.
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